Terms of service

Welcome to 530 West (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, [www.530west.com] (the “Site”), and any purchases made through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

1. Use of the Site

1.1 Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use the Site or make purchases. By using the Site, you represent that you meet these eligibility requirements.

1.2 Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account at [insert contact email].

1.3 Prohibited Activities: You may not use the Site for any unlawful purpose, to violate any applicable laws, or to engage in activities that interfere with the Site’s functionality, such as introducing viruses or attempting to gain unauthorized access.

2. Orders and Payments

2.1 Order Acceptance: All orders placed through the Site are subject to our acceptance. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraud.

2.2 Pricing: Prices displayed on the Site are in U.S. dollars and exclude taxes and shipping costs unless otherwise stated. We strive to ensure pricing accuracy but reserve the right to correct errors.

2.3 Payment: We accept payments via [insert accepted payment methods, e.g., credit/debit cards, PayPal]. By providing payment information, you represent that you are authorized to use the payment method. Payments are processed at the time of order placement.

3. Shipping

3.1 Domestic Shipping: We ship exclusively within the United States, including all 50 states and Washington, D.C. We do not ship to U.S. territories or international destinations.

3.2 Shipping Costs and Times: Shipping costs are calculated at checkout based on the order’s weight, dimensions, and destination. Delivery typically takes5 -7 business days after processing, which may take 1-3 business days. 

3.3 Carriers: We use trusted carriers such as USPS, UPS and FedEx. Delivery times are estimates and may vary due to factors beyond our control.

3.4 Tracking and Issues: You will receive a tracking number upon shipment. If your package is lost or damaged, contact us at beka@530west.com within 7 days of the expected delivery date.

4. Returns and Refunds

4.1 Return Eligibility: We accept returns and exchanges if a return request is submitted and approved by our team within 7 days from the date of delivery.

4.2 Condition of Items: To qualify for a return, items must be unused, in new condition, and suitable for resale.

4.3 Refunds: We provide a full refund, excluding shipping fees, to the original payment method used for the purchase. Refunds are processed within [insert time frame, e.g., 5-10 business days] after we receive and inspect the returned item.

4.4 Return Shipping: Customers are responsible for return shipping costs, and original shipping fees are not refundable.

4.5 Process: To initiate a return, contact us at beka@530west.com with your order details. We will provide instructions for returning the item.

5. Intellectual Property

All content on the Site, including text, images, logos, and designs, is the property of 530 West or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, 530 West, its affiliates, and their respective officers, directors, and employees shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of profits or data. Our liability for any claim shall not exceed the amount paid by you for the product or service giving rise to the claim.

7. Disclaimer of Warranties

The Site and all products are provided “as is” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, except as required by law. We do not guarantee that the Site will be error-free, secure, or uninterrupted.

8. Privacy

Your use of the Site is also governed by our Privacy Policy [insert link to Privacy Policy], which explains how we collect, use, and protect your personal information.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of Florida, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Sarasota County, Florida.

10. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on the Site with a revised effective date. Your continued use of the Site after such changes constitutes your acceptance of the revised Terms.

11. Contact Us

For questions about these Terms or any aspect of your shopping experience, please contact us at:

Email: beka@530west.com